Privacy Policy

Last Updated: June 16, 2026

Ahvillo ("we", "our", or "us") provides checkout and payment-related technology solutions for online businesses and merchants. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access our platform, websites, APIs, and services.

1. Information We Collect

Merchant Information

  • Name, business name, and contact details.
  • Email address and account credentials.
  • Billing and subscription information.
  • Business and transaction-related data.

Customer Information Processed on Behalf of Merchants

  • Name and contact information.
  • Order and transaction details.
  • Shipping and billing information.
  • Payment-related information handled through integrated payment providers.

Technical Information

  • IP address and browser information.
  • Device identifiers.
  • Usage analytics and log data.
  • Cookies and tracking technologies.

2. How We Use Information

  • To provide and maintain checkout services.
  • To process and manage transactions.
  • To improve platform performance and user experience.
  • To detect fraud, abuse, and security threats.
  • To communicate service updates and account notifications.
  • To comply with legal and regulatory obligations.

3. Payment Processing

Ahvillo uses Razorpay as its centralized payment processing partner for handling transactions on our platform. Payment-related information may be processed and stored by Razorpay in accordance with their privacy policy, security standards, and regulatory requirements.

Ahvillo does not collect, store, or retain sensitive payment credentials, including but not limited to debit card numbers, credit card numbers, CVV codes, banking credentials, UPI PINs, wallet credentials, or similar payment authentication information.

All payment transactions are securely processed through Razorpay and its authorized banking and payment network partners. Users are encouraged to review Razorpay's privacy policy and terms of service for additional information regarding the handling of payment data.

4. Data Sharing

We do not sell personal information. We may share information with:

  • Payment processors and financial service providers.
  • Cloud hosting and infrastructure partners.
  • Analytics and monitoring providers.
  • Legal authorities when required by applicable law.

5. Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to understand platform usage, improve performance, and enhance security.

6. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We implement industry-standard technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

8. Data Storage and Processing

Ahvillo primarily processes and stores data within India. We do not intentionally transfer personal information to countries outside India as part of our normal business operations.

All data is handled in accordance with applicable Indian laws and regulations. We take reasonable measures to ensure that information processed through our platform remains secure and protected against unauthorized access, disclosure, or misuse.

9. User Rights

Depending on your jurisdiction, you may have rights to access, update, correct, or request deletion of your personal information.

10. Children's Privacy

Our services are not directed toward children under the age required by applicable law, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page along with the revised effective date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@ahvillo.com
Website: https://ahvillo.com